Privacy notice for npo Ghostlight, Wipstraat 45, 2590 Berlaar, Belgium, for tenebra.be.

 

1. Introduction

Thank you for visiting Tenebra.be. At npo Ghostlight, we prioritize the privacy of our users. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information.

 

2. Personal Data We Collect

* Name, address and contact information for the purpose of purchasing tickets or merchandise, and payment details for the purpose of processing orders, transactions and delivery. The legal basis for this processing activity is “performance of a contract”.

* Separately, your name, address and contact details can be used for the purpose of providing you with information or updates related to the events. The legal basis for this processing activity is “legitimate interest”.

* Improving our website and services.

* Medical and healthcare data and data on dietary restrictions for the purposes of game design, safety, accessibility and logistic support during our events. The legal basis for the processing of medical and healthcare data is “vital interest”, and for the processing of dietary restrictions specifically “performance of a contract”.

* Any information pertaining to insurance is processed for insurance purposes, and processed on the legal basis of “legitimate interest”.

* Any other information voluntarily provided to us through our contact forms or other support channels for the purpose of game design or any other of the above purposes.

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3. Data Security

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard the information we collect online to prevent unauthorized access or disclosure.

 

4. Retention

Any data processed with regards to transactions will be kept for archiving purposes for the

legally obligated duration.

Healthcare data and data on dietary preferences will be deleted within 14 calendar days after

the event.

 

5. Cookies

Our website may use cookies to enhance user experience. Cookies allow us to understand web traffic and improve our site. 

 

6. Your Rights

As a data subject, you have certain rights regarding your personal information. These rights include:

 

The right to access: You have the right to request details of the personal information we hold about you. If you would like to exercise this right, please contact us using the information provided in Section 9.

The right to rectification: If you believe that any information we have about you is incorrect or incomplete, please contact us, and we will promptly correct it. The right to erasure: You have the right to request the deletion of your personal information. However, please note that we may be required to retain certain information for legal or regulatory purposes.

The right to restrict processing: You have the right to request the restriction of processing of your personal information under certain circumstances.

The right to data portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

The right to object: You have the right to object to the processing of your personal information under certain circumstances.

To exercise any of these rights, or if you have any questions regarding your rights, please contact us using the information provided in Section 9. We will respond to your request or inquiry as soon as possible and within the timeframes required by applicable data protection laws.

 

7. Changes to This Privacy Policy

We reserve the right to update our Privacy Policy. Any changes will be posted on this page. Please check back regularly to stay informed.

 

8. Contacting Us

If you have any questions regarding this Privacy Notice, please contact: npo Ghostlight, Wipstraat 45, 2590 Berlaar, Belgium. Email: ghostlightvzw@gmail.com.